For Trades

Trade FAQs

Real answers about how TradeTrax works on the job site — from signing up and onboarding, to what your crews and office staff actually do in the platform, to the reports that help you back up your pricing with real data.

Trade FAQs

Everything Trade crews and crew leads ask before — and after — they roll TradeTrax out on their jobs.

Getting started

How Trades get on the platform in the first place.

A builder must invite you. When the builder begins to use TradeTrax you'll be notified, onboarded, and trained. It is a simple process and designed for Trades.

On the job

What your crews — and office staff — actually do in TradeTrax, and what the builder sees on the other end.

Very little. Your crew simply checks in to the job upon arrival and checks out when the job is complete. If you have office staff who prefer to manage updates from a desk, they can do the same from a browser — same job, same data.
Yes, it works without cell service or Wi-Fi. If you are in a community with limited connectivity, the data is retained and updated when connectivity is re-established.
Both. Your crews check in and log progress from the field on mobile; your office team can track everything from a desktop browser. One platform, wherever you work.
La plataforma es multilingüe en móvil y escritorio, incluyendo español.
TradeTrax provides full job transparency for the builder and all Trades. Although the builder can see who on the crew provided an update, other Trades can only see the status of a particular task.
Not at all. Check-in is quicker than a text, done by one person — your crew lead — from the field on mobile or the office on desktop.
Trades can always correct a mistake the crew may have made.

Onboarding

From "invite received" to "first job logged" — what to expect.

Builders first provide us a list of their Trades, then we create your TradeTrax account and invite you to add other members of your team. We conduct training sessions to familiarize your team with the platform and are available to help with any questions or issues during and after the onboarding process.
The onboarding process for TradeTrax is simple and can be completed in less than 5 minutes. As soon as your team is set up they can get started. User training sessions are typically 15 minutes.
No, there are no additional costs associated with onboarding, training, or support. We consider it an integral part of our service to ensure you have a smooth transition and get the most out of TradeTrax.

Reporting & insights

Using TradeTrax data to run your business better.

Yes. TradeTrax gives you crew performance reports — start times, duration, on-time rates, and job counts — so you can spot underperformers, allocate your best crews strategically, and back up your pricing with real data.

Already using TradeTrax?

Visit our Knowledge Base for step-by-step guides on check-ins, crew assignments, and reports.

Open Knowledge Base
Logo
Terms of Use

These Terms and Conditions of Use (these “Terms”) set forth the terms and conditions under which TradeTrax, Inc (“TradeTrax”, “we”, “us”, or “our”) makes the TradeTrax Platform (the “Platform”) available to you (“you” or “your”) as a registered Platform user. By completing and maintaining your registration on the Platform, you confirm your agreement to be bound by these Terms. Initially capitalized terms used but not defined in these Terms have the meanings given to them in the Service Agreements (“Services Agreements”) available to authorized parties of these agreements.

  1. Use of Platform. You will only use the Platform for the purposes described in the Services Agreements.
  2. Protection of Login Credentials. You agree to keep and protect your Platform login credentials confidential, not share them with any person or entity, and otherwise protect them from unauthorized use. Failure on your part to adequately protect your login credentials or your providing any person or entity with use of your login credentials are grounds for immediate termination of your Platform account.
  3. Authorization to Disclose Information. In connection with the registration process, by disclosing to TradeTrax and/or uploading to the Platform information regarding yourself and/or any other person or entity to whom or to which such information relates, you represent and warrant to TradeTrax that you are authorized to disclose and/or upload such information, and that TradeTrax is authorized to retain, use and disclose such information as it deems necessary or appropriate in connection with the conduct of its business.
  4. Platform Access.You are responsible for obtaining and maintaining, at your own cost, all equipment and data network access necessary to use access and use the Platform. Your mobile network’s data and messaging rates and fees may apply if you access or use the Platform from your mobile device(s). You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Platform, including as a result of any updates thereto. We do not guarantee that the Platform, or any portion thereof, will function on any particular hardware or device. Further, access to and use of the Platform may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications. We disclaim any liability arising from any such malfunction or delay
  5. Prohibited Conduct. In connection with your use of the Platform, you agree that you will not do any of the following:
    1. knowingly provide or submit false or misleading information;
    2. use the Platform in connection with the distribution of unsolicited commercial, political or other messages (i.e., spam) unrelated to the receipt or performance of services available on the Platform;
    3. discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or otherwise engage in any violent, harmful, abusive or disruptive behavior;
    4. use, display or disseminate (including by inclusion in your own website or other printed materials) TradeTrax’s name, trademark(s), Platform content or other proprietary copyrights of TradeTrax without TradeTrax’s express written consent;
    5. dilute, tarnish or otherwise harm the TradeTrax brand in any way, including through registering and/or using internet domain names, trade names, trademarks or other source identifiers that are confusingly similar to TradeTrax domain names, trademarks, trade names or other copyrighted material;
    6. use any technology (including robots, spiders, crawlers, scrapers, viruses, trojan horses) or other automated means or processes to (i) access or collect data or other content from the Platform for any purpose, or (ii) avoid, bypass, remove, deactivate, impair, descramble,
    7. or otherwise attempt to circumvent any technological measure implemented by TradeTrax to secure and protect the Platform; or
    8. take any other action that damages or adversely affects, or could damage or adversely affect the performance or proper functioning of the Platform.
  6. User-Supplied Content.
    1. We may, in our sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to us through the Platform textual, audio, and/or visual content and information, including commentary and feedback related to the provision or receipt of services available on the Platform (“User-Supplied Content”). Any User-Supplied Content provided by you remains your property.
    2. You represent and warrant that: (i) you either are the sole and exclusive owner of all User-Supplied Content or you have all rights, licenses, consents and releases necessary to grant to us the license to the User-Supplied Content as set forth above; (ii) each person identified, depicted, or shown in in your User-Supplied Content, if any, has provided consent to the use of such User-Supplied Content consistent with these Terms of Use; and (iii) neither the User-Supplied Content, nor your submission, uploading, publishing or otherwise making available of such User-Supplied Content, nor our use of any User-Supplied Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation. We reserve the right but are not obligated, to review, monitor, or remove User-Supplied Content, in our sole discretion and at any time and for any reason, without notice to you.
    3. We do not guarantee the accuracy, integrity, quality or appropriateness of any User-Supplied Content appearing on or accessed through the Platform. Any such User-Supplied Content is the sole responsibility of the person or entity from whom or which such User-Supplied Content originated. By using the Platform, you understand that you may be exposed to User-Supplied Content that is incorrect, inaccurate or misleading. We have no obligation to screen, preview, monitor or approve any User-Supplied Content. However, we reserve the right to review and delete any User-Supplied Content that, in our sole discretion, violates any Services Agreements between TradeTrax and any User, these Terms or any other policies of TradeTrax. You agree that You must evaluate and make your own judgment, and bear all risks associated with, your use of, or any decision that you make with respect to, any User-Supplied Content. Under no circumstances will we be liable in any way for any User-Supplied Content that contains any errors, omissions, defamatory statements, or confidential or private information, or for any loss or damage of any kind incurred as a result of the use of any User-Supplied Content submitted, accessed, transmitted or otherwise conveyed through the Platform. You waive the right to bring or assert any claim against us or any of our affiliates relating to User-Supplied Content, and release us and our affiliates from any and all liability for or relating to any User-Supplied Content.
  7. Amendment We may amend these Terms from time to time in our sole discretion. Amendments will be effective upon our posting of such updated Terms at this location and available at contracts@tradetax.com. Your continued access to and use of the Platform after such posting confirms your consent to be bound by these Terms, as so amended
Logo
Let’s talk!

Send us a message so we can get to know you and give you full access.

  • Builder
  • Trade
[contact-form-7 id="4688a6c" title="Builder Form"]
[contact-form-7 id="49aa4c0" title="Trade Form"]
Logo
Our team is happy to give you a personalized walkthrough with one of our platform experts.
  • Builder
  • Trade
[contact-form-7 id="85abc9f" title="Builder Form (Request a demo)"]
[contact-form-7 id="5e7d3cc" title="Trade Form (Request a demo)"]